http://www.smbforce.com

Call Center Services

Our customized Call center services will help to you handle all your calls in the most efficient and cost-effective way. We can tailor our call center services and answering services to literally any business, industry or organization.

Our service offerings include:

  • Answering Services 
  • Live Receptionist
  • Toll Free Customer Service
  • Order Taking Services
  • Live Web Chat
  • Email Response
  • Direct Response
  • Conference & Registration
  • Appointment Scheduling
  • 24-Hr Help Desk
  • Emergency Response
  • Fax handling

Convert your office to 24/7. We can supplement your support by handling after hours call.

We can be the primary contact with your callers. All calls received by us are also uploaded to the business portal for your reference.

Virtual Receptionist

We can provide you with affordable remote receptionist service that can answer your phone calls, screen your calls and take messages that can be retrieved from a remote location. With us you never miss a call! All messages are then uploaded to your business portal.

Instant Message Notification

We can notify you when you have a email, fax or call  that needs your immediate attention. Whether you need your messages sent via email, text-message, pager or fax, you will know what's going on with your business every step of the way.

Data Entry

For the always on-the-go Sales staff who never get time to take notes between their meetings we have the solution so they never miss notes for important meetings and can store them for future reference! They can simply call our dictation line and dictate the meeting notes. We will have our staff type them up and get them ready before the end of the day!